Shipping policy
Effective Date: [01-07-2024]
Thank you for shopping at Empryss Scrub Wear. We strive to provide you with the best shipping options and ensure that your order is delivered promptly. Please review our shipping policy below.
1. Processing Time
All orders are processed within 3-5 business days. Orders are not processed or shipped on weekends or holidays. If we experience a high volume of orders, processing times may be delayed. We will notify you of any significant delays via email.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer free standard shipping on orders over $60 within the United States. Delivery estimates are provided based on the shipping option you select:
- Standard Shipping Fee: $9.99
- Free Shipping: On Order over $60
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to unforeseen circumstances or factors beyond our control.
3. Shipping Confirmation and Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number(s). The tracking number will be active within 48 hours. You can track your order through the carrier's website using the tracking number provided.
4. Free Shipping
We offer free standard shipping on orders over $60 within the United States. This offer is automatically applied at checkout when your order total exceeds $60.
5. International Shipping
We currently do not offer international shipping. Orders are shipped within the United States only.
6. Shipping Address
Please ensure that your shipping address is correct and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you need to change your shipping address, please contact us immediately at empryssscrubwear@gmail.com.
7. Damaged or Lost Packages
Empryss Scrub Wear is not liable for any products damaged or lost during shipping. If you receive your order in a damaged condition, please contact the shipping carrier to file a claim. Retain all packaging materials and damaged goods before filing a claim.
8. Returns
Please refer to our Return Policy for information on how to return items. If you have any questions about shipping and delivery, please contact us at empryssscrubwear@gmail.com.
9. Contact Us
If you have any questions about our shipping policy, please contact us at empryssscrubwear@gmail.com. We are here to assist you and ensure your shopping experience with Empryss Scrub Wear is exceptional.