FAQs

General Information

Q: What is Empryss Scrubwear?
A: Empryss Scrubwear is dedicated to designing and manufacturing premium medical scrubs that blend functionality with stylish design elements. Our goal is to provide healthcare professionals with scrubs that offer superior comfort, durability, and aesthetic appeal.

Products

Q: What materials are used in your scrubs?
A: Our scrubs are crafted from high-quality, breathable fabrics that offer excellent durability and comfort. We use a blend of premium polyester and spandex to ensure flexibility, moisture-wicking properties, and long-lasting wear.

Q: What are the special features of your scrubs?
A: Our scrubs are designed with the following features:

• Anti-Wrinkle: Keeps you looking sharp and professional all day long, eliminating the need for ironing.
• Anti-Microbial Finish: Provides extra protection by reducing the growth of bacteria.
• Extremely Soft: Ensures maximum comfort, even during long shifts.
• 4-Way Stretch: Allows for a full range of motion without restriction.
• Fade Resistance: Maintains the vibrant color and appearance of your scrubs even after multiple washes.

Q: Do you offer different styles and sizes?
A: Yes! We offer a variety of styles and sizes to accommodate the diverse needs of healthcare professionals. From classic to modern cuts, and a range of sizes, we ensure a perfect fit for everyone.

Q: How do I know which size to choose?
A: We provide a detailed sizing chart on each product page to help you find your perfect fit. If you need further assistance, our customer service team is always here to help.

Ordering

Q: How do I place an order?
A: Simply browse our collection, select your desired items, and add them to your cart. Proceed to checkout, where you can enter your shipping details and payment information to complete your purchase.

Q: What payment methods do you accept?
A: We accept major credit cards, PayPal, and other secure online payment options. For more details, please check our payment page at checkout.

Shipping & Returns

Q: What shipping options are available?
A: We offer free shipping for orders over $60. For orders under $60, there is a shipping charge of $9.99. Delivery times and costs are calculated at checkout based on your location.

Q: How can I track my order?
A: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order online through our shipping partner’s website.

Q: What is your return policy?
A: We accept returns within 14 days of purchase. Items must be in their original, unused condition with all packaging intact, including any tags and labels. Refunds will be issued in the form of store credit. For more details, please visit our Returns & Exchanges page.

Care & Maintenance

Q: How should I care for my Empryss scrubs?
A: We recommend machine washing your scrubs in cold water with like colors. Tumble dry on low heat or hang them to dry. Avoid bleach and fabric softeners to maintain the quality and color of your scrubs. Thanks to their anti-wrinkle feature, there is no need for ironing.

Customer Support

Q: How can I contact customer support?
A: You can reach our customer support team via email at empryssscrubwear@gmail.com. We aim to respond to all inquiries within 24 hours.

Q: What are your business hours?
A: Our customer service team is available Monday through Friday, from 9 AM to 5 PM (EST). We are closed on weekends and public holidays.

If you have any other questions or need further assistance, please don’t hesitate to contact us. Thank you for choosing Empryss Scrubwear!